Printing Terms & Conditions
1. Basic Terms
2. Materials
3. Color Reproduction & Quality
4. Alterations & Extras
5. Digital Files
6. Proofing
7. Timing
8. Quantities
9. Cancellation of Orders
10. Shipping & Handling
11. Payment
12. Claims
1. Basic Terms Tampa Entrepreneur Printing reserves the right to refuse honoring a quotation if it feels that the quotation failed to cover all expenses and reasonable profits.
2. Materials All materials will be handled with care, but Tampa Entrepreneur Printing assumes no responsibility for loss or damage of any materials provided by the client. Client should have copies of all materials submitted. Materials are returned with project on completion of work.
3. Color Reproduction & Quality Tampa Entrepreneur Printing will try its best to produce a high quality and accurate reproduction of pictures & logos, but may be unable to achieve an exact match. All cards are “gang-run” and are not a one-to-one match, some color shift may occur during color separation or printing. Tampa Entrepreneur Printing may advise clients when the reproduction quality is highly questionable and the client is responsible to make the final decision for usage of said materials.
4. Alterations & Extras Any alterations to the original specifications will carry an hourly design charge if it is deemed necessary by Tampa Entrepreneur Printing, at a rate of $65/hr., min. 1/2 hr. Extras that fall into design time charges include: logo, photo manipulation, illustration and photo retouching. Please call for details and quotes on this type of work as it is not included in our basic pricing structure.
5. Digital Files Projects submitted on disk or online must be set up using our Designer Guidelines. Please consult a copy of our Designer Guidelines before designing your project. We try to catch problems that may result in improper printing (i.e. font conversions, color & resolution issues), but proper setup is ultimately the responsibility of you/your designer. Tampa Entrepreneur Printing will not be held responsible for the improper printing of files supplied on disk. Files not set up using our Designer Guidelines will incur a $65/hr. design charge to make them printable.
6. Proofing When requested by the customer, Tampa Entrepreneur Printing will submit color proofs for the customer's review and approval. A minimum shipping charge of $25 is required to send a proof via express air shipping. Proofs must be returned to Tampa Entrepreneur Printing marked "O.K." or "Revised Proof Required" and signed by the customer. Until the proof is returned, no additional work will be performed. Tampa Entrepreneur Printing will not be responsible for undetected production errors if:
Proofs are waived by the client;
The work is printed per the client's written OK;
Requests for changes are communicated verbally.
All requests for changes of any kind must be made in writing to avoid mistakes. Any proof request waives our turnaround guarantee.
If client has extensive changes or corrections, additional layout/design time will be charged at an hourly rate. No changes will be accepted after client’s approval of proof (This means spelling errors undetected, wrong phone numbers etc.). Tampa Entrepreneur Printing will not be responsible for any errors or omissions after client’s approval, regardless of origin. E-mail proof as PDF is available at a $5 charge, colors may vary according to your screen calibration, and may not match the final print. All proofs must be signed, dated and returned by client before actual printing can commence. Faxed or E-mailed approvals will be considered original documents.
Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a "pleasing color" standard, using standard ink densities. There is no guarantee that your finished piece will match your printed sample. This is due to the varying results from different output devices including inkjet printers, continuous tone proofing devices,and film-based proofs.
7. Timing Clients are advised on the turnaround time for each job. It is Tampa Entrepreneur Printing’s interest to keep this turnaround time, however Tampa Entrepreneur Printing is not responsible for any damages that may be caused by late deliveries. All delivery dates are approximate and can vary due to equipment failure, emergencies or inability to obtain required materials.
8. Quantities Due to various factors in printing, quantities can vary 10% above or below the original order. There is no charge when overrun is the case, but Tampa Entrepreneur Printing will adjust its cost when underprinting happens. Tampa Entrepreneur Printing will not rerun any jobs when the shortage is less then 10%.
9. Cancellation of Order Charges for cancellation of orders will be based on the degree of completion of your project:
1. If no work has been done, a full refund or credit will be issued.
2. If scanning and picture adjustment has been done, there will be a $15.00 charge per image.
3. If layout is completed there will be an hourly charge of $65.00 (minimum of one hour).
4. If order is completed, no refund is available.
5. If jobs are not completed within 60 days of order date due to client’s delay, it will be cancelled by Tampa Entrepreneur Printing and charged according to the terms above.
10. Shipping & Handling We ship exclusively with UPS and Fedex, no other shipment methods are available. Shipment within the continental U.S. for ground add 10% to order total, for 2nd Day Air, add 20% to order total, a must for HI & AK.
11. Payment – All jobs must be prepaid. Orders will not be processed without payment. Orders in the state of Florida are subject to state sales tax unless a resale certificate is submitted at the time of order placement. There is a $25.00 charge for returned checks. Credit card refunds will also carry an added 5% charge.
12. Claims All claims regarding printed jobs must be submitted in writing for evaluation within ten days of receiving your product.
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